1 - Standard Delivery - 3-5 working days from dispatch
Specified products will arrive fully or partially-assembled on a pallet and delivered to the kerbside by a pallet delivery company. Depending on the quantity ordered, your order may be delivered on an SGM van.
Flat packed products will arrive via a courier, on a pallet or our own SGM vans, depending on size and quantity ordered.
Delivery costs are calculated at the checkout based on your delivery postcode.
Delivery to non-UK Mainland addresses and the highlands may incur higher delivery charges – total delivery charges are calculated at the checkout.
2 - White Glove Delivery - 1-2 weeks
If you prefer, you can choose to have our expert delivery team to deliver, assemble and arrange your furniture for you.
Your order will be loaded onto one of our own vans and delivered by 1 or 2 members of our team.
Delivery will be scheduled for a date and time to suit you, subject to our team’s availability.
White Glove Delivery costs are calculated at the checkout based on your delivery postcode.
White Glove Delivery to non-UK Mainland addresses and the highlands may not be available in some instances. Please contact us for more information.
Delivery Method Info:
Orders that are dispatched via a pallet company will be delivered on a tail-lift lorry to the kerbside only. The delivery drivers are not permitted to place deliveries in position. Recycled plastic is heavy and will require at least two able bodied people to move into position. Delivery typically takes 3-5 working days from the point of dispatch. The pallet company will contact you prior to delivery to book the delivery in.
Van Deliveries (White Glove Service)
Your order will be delivered by SGM’s own professional courier team. Your order will be loaded onto one of our vans and delivered by 1 or 2 of our trained delivery staff depending on the item(s). Your order will be unloaded from our van and placed exactly where it needs to be and any packaging taken away. Van delivery will typically take 1-2 weeks, but our customer service team will contact you prior to dispatch to discuss delivery and book a preferred date for your delivery.
For smaller assembled products (parasols & accessories) and the majority of flat packed products a professional courier service will deliver your order. The courier will notify you before delivery in most instances.